Data Protection & Privacy

Privacy- and Cookie statement

We are aware that you have confidence in NeoTec engineering and NeoTec products, hereinafter referred to as NeoTec. The privacy of visitors is respected by us and treated confidentially. In this privacy statement we inform you about privacy-sensitive aspects of our services and website. This privacy policy applies to the services of NeoTec. The method of processing personal data is done by NeoTec in accordance with the General Data Protection Regulation (AVG). In this privacy statement, NeoTec explains which personal data NeoTec uses and for what purpose this is done. By using this website you indicate that you have read and accepted our privacy statement. Please pay attention to what is stated below:

Processing of personal data

We have your personal data in two different ways. We make a distinction between personal data that you actively provide to us and personal data that – for technical reasons – is automatically transferred to us through the use of cookies.

If you wish to contact NeoTec using the contact form (or otherwise), NeoTec will ask you to provide your personal data. These personal data are stored in the NeoTec customer system. The only personal data stored via the NeoTec website is the data from the contact form (name and email address).

Purposes of processing

These data are used in the context of our services for you, as agreed with you on the basis of the agreement concluded between us or your website use. The data is stored on our own secure systems or those of a third party. The personal data is only used for the intended purpose.

  • The personal data we process about you will only be used for the following purposes:
  • for the provision of the services offered;
  • to be able to get in touch with you;
  • sending newsletters, promotions and promotions based on your consent;
  • analyzing and improving our services;
  • conducting market research for our company;
  • delivery and invoicing of our products, in execution of your request.
  • NeoTec processes the minimum necessary data if we are legally obliged to do so, such as data that we need for our tax return.

Special and / or sensitive personal data that we process:
In some cases NeoTec processes the following special and / or sensitive personal data of you:
– credit check
At NeoTec it is possible to pay afterwards for the products you buy. To make this possible and to protect you and ourselves from abuse, we have your creditworthiness tested. We do this by providing the necessary personal data (including your address details) to a credit rating agency, who may only use this data for this purpose.

Tracking cookies

We collect data to gain a better understanding of our (potential) customers (website visitors), so that we can tailor our services accordingly. This website uses “cookies” to determine the behavior of website visitors. Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services, on our and other websites, may not function properly if cookies are disabled in your browser.

Google Analytics

We use the service “Google Analytics” to place cookies on our website. This service helps NeoTec to get a picture of the way in which website visitors use the website. The information is stored by the IP address of your computer in Google servers. You can read more information about this in the privacy policy of Google and privacy policy of Google Analytics.

Security and retention periods

NeoTec takes appropriate measures to protect your personal data against misuse. Only necessary persons have access to your personal data, which is protected and checked. Your personal data will be stored and processed by us for a period that is necessary for the purpose of the processing and in function of our relationship with you.

Access, correction and deletion

According to the General Data Protection Regulation (GDPR), you as a data subject / website visitor have a number of rights. This includes the right to inspection, removal, correction, objection and the right to complain. You can exercise your rights by contacting us via email or the contact form. If you have a complaint about the way in which we deal with privacy, you can also contact the Dutch Data Protection Authority, located in The Hague, via https://www.autoriteitpersoonsgegevens.nl/contact-met-de-autoriteit-persoonsgegevens/tip -U.S.

Third parties

If we use third parties to process personal data, we will enter into a processing agreement with that party. NeoTec will under no circumstances provide personal data to third parties without your express written consent.

When via the NeoTec website, a referral is made to another website, this statement no longer applies. This privacy statement only applies to the NeoTec website.

In exceptional cases, we sometimes have to disclose your personal data without your consent, for example if we receive a court order to do so or when we have to comply with mandatory laws or regulations. We will make every effort to inform you in advance of such situations.

Amendments

This privacy statement is tailored to the use of and the possibilities on this site. Any adjustments and / or changes to this site may lead to changes to this privacy statement. It is therefore advisable to regularly consult this privacy statement.